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Is there an age limit for registering an account?

My Account: If you are under the age of 18, you must obtain the consent of your parent or guardian before using this Site.

Is my account safe on this site?

Using the site may require a registration process by creating your account with us. Our team may assist you in creating an account after receiving the necessary information. **Please Note: You must not register under a false name and impersonate any other person’s login credentials or password. Such fraudulent acts are a violation of applicable federal, local and international laws and regulations.

What is your privacy policy? / How can I know more about your privacy policy?

Privacy Statement: We are committed to protecting personal information about individuals. The policy describes the disclosure, security, access of information and other relevant details concerning your privacy provided to us by you. The privacy policy may change any new rules, regulations or policies introduced by us from time to time. For details please see our Privacy Policy.

What information do I need to provide to register my account?

Collection of personal information: You shall provide personal information to register your account with us. This information may include your name, age, gender and contact details. Will my personal information be protected? Security for your information: We take reasonable steps to ensure protection of all information we collect from you from risks such as unauthorised access, destruction, use, modification or disclosure of data to a third party.

How do I create my account on this site?

1. Click on “Login” on the top right corner of the page 2. Click on ‘New customer’ 3. Fill out the required fields in the form provided. 4. Click on ‘Submit’. You have successfully created your account on studiomeru.com. You can also use your account to receive updates, newsletters and offers from us.

What do I do if someone else is using my account without my permission?

Password: Every user of this site is solely responsible for keeping passwords and other information confidential for security purposes. Please notify us immediately at support@studiomeru.com in case of any unauthorised use of your password or account. This site shall not be responsible or liable, directly or indirectly, in any way for loss or damage of any kind whatsoever as a result of, or in connection with, your failure to comply with this clause.

What if I forgot my password or got locked out of my account?

If you have forgotten your password or have been locked out of your account, you can request a reset link here. If you need any further assistance, our customer service team will be happy to help.

How do I delete my account?

We will only keep your data as long as you are an active customer. However, if you wish to delete your account or revoke consent, please visit our Privacy Notice pages for further information.

Do I have to be a registered member to shop on this website?

We encourage the users of this site to register as a member so that we can keep you updated on discounts and sale events through emails and newsletters.

How will I know that my order is confirmed?

Online Shopping Orders and Purchases: All orders and purchases made through this site are subject to the terms and conditions set out in the Online Shipping Orders and Purchases that may change from time to time without prior notice. At the time of order we may require additional verification or information from you before accepting and confirming the order. The Site may correct any errors or inaccuracies and change and provide you an update information availability, non availability of Products. The Site shall deliver you promptly after confirmation of your order and payment transaction. For details please see our Shipping and Delivery Policy.

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